Oct 18, 2015
This is an interesting question because, in many businesses around Australia within industries other than accounting, many operators are trying to score a 10/10 rating from their customers and/or clients on their customer service.
What rating would you receive?
How would your clients rate you on:
Oct 12, 2015
A number of commentators are suggesting that accountants should be delivering a wider range of commercial services – I’m definitely one of those people.
However, rather than just putting words to the concept, we’ve developed a whole range of products to assist accountants to offer an outstanding service to your...
Oct 5, 2015
Clients’ expectations are changing. This has been verified by
surveys undertaken by CCH and MYOB. These surveys have indicated
that clients are looking for a wider range of non-compliance
• management of costs
• management monitoring
• business plans
• assistance in raising capital or loan...