Jan 5, 2017
I'd like to take this opportunity of wishing you, your
colleagues and your families a very Happy Christmas and I hope that
2017 will be very prosperous for you and your business.
Over the last six months the team at ESS BIZTOOLS has brought you
comments on a wide range of business issues that, we believe, are
important for accountants to think about as you plan the services
for your clients. As part of that planning, I would urge you
to take into consideration feedback from the small/medium
enterprise community as to the services that they require.
There have been a number of surveys conducted over recent years by
CCH, MYOB, Smithink, universities and other organisations that have
all indicated that small/medium enterprises want additional
commercial services.
Some of you have said to me "that's not how it works with our
clients, they don't want anything else other than taxation", but
when I've said to those accountants have you sat down and had a
conversation with your clients and have you talked to them about
the additional services that you could provide and what was their
reaction then, and some of them have admitted to me that, yeah
maybe the clients thought that that work was normally done by other
consultants because unfortunately the accountancy profession has
ignored a lot of the issues that I'm going to talk about with you
today and this has allowed other consultants to grab that
space. In lots of ways it's already happened with financial
planning and it will happen in some other commercial areas unless
accountants start offering a proper service.
Let's look at the issues that I've identified for 2017 as part of
your resolutions:
http://www.essbasip.com.au/resolutions-for-2017/